Putting the convert in to the sales conversation.
Robots are coming. Automated sales conversations are here… Consumer spending via bots is predicted to hit $142 billion USD by 2024 (Juniper Research). 64% (tidio.com) of customers would rather message a bot than make a chat phone call. Yet many organisations are struggling to realise the potential of automating the sales conversation.
More than half internet traffic is now on mobile devices where chat apps are the most frequently used applications, yet many organisations are unprepared to reach out to customer where they are on their favourite mobile chat app..
The most frequent reasons for not adopting conversational commerce interfaces are:
- Lack of structure to the sales process
- Not knowing where the leads are in the sales process
- The CRM does not handle chat
- Solutions are too expensive or take too long to implement
CSPlatforms is a low code solution which integrates with any CRM to enable one sales conversation across all channels.
WhitePaper ROI
Business case for conversational commerce automation. Scaling personalised sales conversations affects the bottom line.
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Zero to hero process. Our sales automation can be implemented in less than 24 hrs. Out of the box turn key solutions.